Terms & Conditions

1. Services and Products Provided

WorkWise HR Solutions LLC provides strategic human capital services and specialized HR products, including but not limited to:

• Consultative Advice: Strategic organizational development, culture consulting, and public health-integrated HR guidance.
• HR Products & Resources: Compliance calendars, employee handbooks, customized resource guides, and diagnostic assessment tools (e.g., The Evolving Organization/Leader Diagnostics).
• Coaching: Individual and group leadership development sessions.
• Fractional HR Support: Embedded, part-time HR leadership, leave administration, and administrative oversight.

2. Nature of the Relationship

• Independent Contractor: Consultant is an independent contractor. Nothing in these Terms creates an employer-employee, partnership, or joint venture relationship.
• Not Legal, Medical, Tax, or Accounting Advice: While our services operate at the intersection of Public Health and Human Resources, our advice is strategic and consultative. We do not provide legal, medical, tax, or accounting services. Client is advised to consult with the appropriate licensed professionals (e.g., legal counsel, medical professionals, or CPAs/tax advisors) for specific compliance, health, or financial matters.
• Compliance Disclaimer: Compliance-related information is for educational purposes only. Verify all deadlines and requirements with official sources (IRS, DOL, SSA) and consult qualified professionals. You are responsible for compliance. WorkWise HR is not liable for missed deadlines or penalties.

3. Intellectual Property (IP)

• Consultant IP: All methodologies, frameworks, diagnostics, workshop content, and digital products (compliance calendars, templates) remain the sole property of WorkWise HR Solutions LLC.
• Client License: Upon full payment, Client is granted a non-exclusive, non-transferable license to use the final deliverables (e.g., handbooks, calendars) for internal business purposes only.
• Restrictions: Client may not resell, publish, or distribute Consultant's proprietary frameworks, calendars, or training materials to third parties without express written consent.

4. Professional Fees and Payment

• Payment Upon Booking: For specific consultations and digital products, full payment is required at the time of booking or purchase.
• Deposits: For larger projects, a 50% non-refundable deposit is required to commence work.
• Late Fees: Payments overdue by more than 30 days are subject to a late fee of 1.5% per month.

5. Cancellation, Rescheduling, and Refund Policy

To maintain the intentionality of our work, we adhere to the following:

• Consultation Refunds: Refunds for pre-paid consultations are permitted only if requested at least 24 hours prior to the scheduled session. All eligible refunds will be issued minus any applicable third-party processing fees (e.g., Stripe, PayPal, or bank fees).
• Late Cancellations: Sessions cancelled or rescheduled with less than 24 hours' notice are non-refundable and will be billed at the full rate.
• Digital Products: Due to the intellectual nature of digital resources (handbooks, calendars, etc.), all sales of downloadable products are final and non-refundable once access is granted.
• Workshops: Cancellations made within 14 days of a scheduled event are subject to a fee of 50% of the total price.
• Fractional HR Termination: Ongoing retainers require 30 days' written notice for termination, unless otherwise stated.

6. Confidentiality

Both parties agree to protect all non-public information disclosed during the engagement, including trade secrets, employee data, and proprietary business processes.

7. Limitation of Liability

To the maximum extent permitted by law, WorkWise HR Solutions LLC's total liability shall not exceed the total amount of fees paid by the Client for the specific service or product giving rise to the claim.

8. Dispute Resolution

Any disputes arising from these Terms will be governed by the laws of the State of Indiana. The parties agree to attempt good-faith mediation before pursuing litigation.