Terms & Conditions

1. Services and Products Provided

WorkWise HR Solutions LLC provides strategic human capital services and specialized HR products, including but not limited to:

• Consultative Advice: Strategic organizational development, culture consulting, and public health-integrated HR guidance for project-based engagements.
• Coaching: Individual coaching for life transitions, career growth, and business development, as well as specialty leadership and organizational coaching.
• HR On Call: On-demand, senior-level HR guidance for organizations, delivered via monthly retainer.

2. Nature of the Relationship

• Independent Contractor: Consultant is an independent contractor. Nothing in these Terms creates an employer-employee, partnership, or joint venture relationship.
• Not Legal, Medical, Tax, or Accounting Advice: While our services operate at the intersection of Public Health and Human Resources, our advice is strategic and consultative. We do not provide legal, medical, tax, or accounting services. Client is advised to consult with the appropriate licensed professionals (e.g., legal counsel, medical professionals, or CPAs/tax advisors) for specific compliance, health, or financial matters.
• Compliance Disclaimer: Compliance-related information is for educational purposes only. Verify all deadlines and requirements with official sources (IRS, DOL, SSA) and consult qualified professionals. You are responsible for compliance. WorkWise HR is not liable for missed deadlines or penalties.

3. Intellectual Property (IP)

• Consultant IP: All methodologies, frameworks, diagnostics, workshop content, and digital products (compliance calendars, templates) remain the sole property of WorkWise HR Solutions LLC.
• Client License: Upon full payment, Client is granted a non-exclusive, non-transferable license to use the final deliverables (e.g., handbooks, calendars) for internal business purposes only.
• Restrictions: Client may not resell, publish, or distribute Consultant's proprietary frameworks, calendars, or training materials to third parties without express written consent.

4. Professional Fees and Payment

• Payment Upon Booking: For specific consultations and digital products, full payment is required at the time of booking or purchase.
• Deposits: For larger projects, a 50% non-refundable deposit is required to commence work.
• Late Fees: Payments overdue by more than 30 days are subject to a late fee of 1.5% per month.
• HR On Call Payment Options (Essential / Plus): Clients on the Essential or Plus plan may choose to pay via a 6-month commitment or a 12-month (annual) commitment, both billed in full at sign-up. Annual pricing is equivalent to the plan's monthly rate × 12 (Essential: $2,364/year; Plus: $3,564/year).

5. Cancellation, Rescheduling, and Refund Policy

To maintain the intentionality of our work, we adhere to the following:

• Consultation Refunds: Refunds for pre-paid consultations are permitted only if requested at least 24 hours prior to the scheduled session. All eligible refunds will be issued minus any applicable third-party processing fees (e.g., Stripe, PayPal, or bank fees).
• Late Cancellations: Sessions cancelled or rescheduled with less than 24 hours' notice are non-refundable and will be billed at the full rate.
• Digital Products: Due to the intellectual nature of digital resources (handbooks, calendars, etc.), all sales of downloadable products are final and non-refundable once access is granted.
• Workshops: Cancellations made within 14 days of a scheduled event are subject to a fee of 50% of the total price.
• HR On Call Termination (As-Needed): The As-Needed plan is billed monthly on the client's original sign-up date. Clients may cancel at any time; upon cancellation, no further charges will be applied. Payments already made for the current billing period are non-refundable and access continues through the end of that period.
• HR On Call Termination (Essential / Plus): The Essential and Plus plans require either a 6-month or a 12-month (annual) minimum commitment, depending on the option selected at sign-up, billed in full at that time. These payments are non-refundable and non-cancelable once submitted, regardless of usage during the term.

6. Confidentiality

Both parties agree to protect all non-public information disclosed during the engagement, including trade secrets, employee data, and proprietary business processes.

7. Limitation of Liability

To the maximum extent permitted by law, WorkWise HR Solutions LLC's total liability shall not exceed the total amount of fees paid by the Client for the specific service or product giving rise to the claim.

8. Dispute Resolution

Any disputes arising from these Terms will be governed by the laws of the State of Indiana. The parties agree to attempt good-faith mediation before pursuing litigation.